Privacy Policy | gperya Official Casino Platform Philippines

Last Updated: 2026-08-21

Privacy Snapshot

  • What we collect: Account details, ID verification, payment methods, and device technical data.
  • Why we collect it: To manage your account, process payouts, verify your age, and prevent fraud.
  • Who sees it: Only authorized staff and necessary service partners (like payment processors).
  • How long we keep it: For the duration of your account plus the timeframe required by Philippine law.
  • Your Control: You can request data access or deletion through our support channels.

1. Introduction and Scope

Welcome to gperya. This Privacy Policy describes how we handle personal data for our users in the Philippines. This policy applies strictly to our platform and services. It does not cover third-party websites, external links, or services that you may visit after leaving our site. Once you leave gperya, we have no control over the privacy practices of those external entities.

2. Personal Information We Collect

We collect information necessary to provide a secure and legal gambling environment:

  • Account & Identity Data: Username, email, and phone number to establish and secure your account.
  • Verification Documents: Government-issued IDs to ensure you are of legal age and to prevent identity theft.
  • Payment Data: Details required to process deposits and withdrawals through our partner payment providers.
  • Gaming Activity: Records of your wagers, wins, losses, and transaction history for auditing and fairness.
  • Technical Data: IP address, browser type, device ID, and operating system to optimize performance and detect security threats.
  • Support Records: Communication history via our support channels to resolve your inquiries.

3. How We Collect Data

Data is gathered through three primary channels:

  • Directly from You: Information you provide during registration, KYC verification, and when contacting support.
  • Automatically: Technical data captured via cookies and server logs as you navigate the platform.
  • Partner Providers: Information shared by our payment and verification partners to validate transactions and identities.

4. Why We Use Data

We use your information for the following essential purposes:

  • Account Management: Creating and maintaining your user profile and preferences.
  • Financial Transactions: Processing your deposits and withdrawals accurately and securely.
  • Legal Compliance: Verifying your age and identity to meet Philippine gambling regulations.
  • Security: Monitoring for fraudulent activity, multi-accounting, and system abuse.
  • Personalization: Improving your user experience by tailoring displayed content.
  • Marketing: Sending promotions and news, provided you have given explicit consent.

5. When We Share Data

Your privacy is paramount. We never sell your personal data to third parties. We only share information with:

  • Essential Service Providers: Payment processors, identity verification services, and technical infrastructure providers.
  • Legal Authorities: When required by applicable laws or legitimate legal requests from regulatory bodies.

6. How We Protect Data

We employ industry-standard security measures to safeguard your information:

  • Encryption: Data is encrypted in transit using secure protocols.
  • Access Control: Internal access to sensitive data is strictly limited to authorized personnel.
  • Isolation: Payment data is handled through secure, isolated channels.
  • Monitoring: Constant system monitoring to detect and respond to unauthorized access attempts.

7. Cookies and Tracking

We use cookies to enhance your experience and maintain security. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your situation, you have the following rights regarding your data:

  • Access & Correction: Request a copy of your data or correct inaccurate information.
  • Deletion: Request the erasure of your personal data.
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to certain types of data processing or withdraw consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Please note that even after account closure, we are required to retain certain data to comply with anti-money laundering and gambling laws.

9. How Long We Retain Data

We store your personal information only for as long as is necessary to provide our services and manage your account. Retention periods are determined by the lifecycle of your account and the mandatory retention periods required by applicable law in the Philippines.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, we will terminate the account immediately. Parents or guardians who become aware of a minor's account should report this to our support team immediately.

11. Cross-Border Transfers

Some of our service providers may operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and maintain a level of protection consistent with our privacy standards.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We encourage you to periodically check the "Last Updated" date at the top of this page to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to us through the official support channels available at /support/.

Contact Support